Shipping and delivery

From approved artwork to your door.

Understand artwork preparation, print production, supported delivery countries, shipping estimates and tracking.

Digital delivery is worldwide. Printed availability is market-specific.
Oil Painting Portrait Oil Painting Watercolor Portrait Watercolor
Made from your photo

At a glance

Artwork time, production time and transit time.

Every portrait is made to order, so printed delivery begins only after the artwork and production stages.

Digital portrait

Delivered online worldwide

Usually 1–3 business days

No parcel shipping or physical delivery address is required.

Read Digital Delivery →
Printed portrait

Produced after the artwork is ready

Usually 8–16 business days total

Artwork preparation, print production and shipping transit are all included.

Read the complete timeline ↓

Printed order timeline

Three stages before arrival.

Business days exclude weekends and public holidays. Clarification requests or source-photo issues can extend the artwork stage.

  1. 01Artwork

    1–3 business days

    Your personalized portrait is prepared from the submitted photo and details.

  2. 02Production

    2–5 business days

    The approved artwork is produced in the selected printed format.

  3. 03Shipping

    5–8 business days

    The parcel travels to the supported destination after dispatch.

Printed delivery countriesUnited StatesUnited KingdomCanadaFrancePolandSwedenAustralia

Every BAMBBENO portrait is made to order. Digital files are prepared for online delivery, while printed products are produced only after the artwork is ready.

Digital delivery

The High-Resolution Digital File is available worldwide and does not require physical shipping. Delivery details are sent using the contact information associated with the order.

Printed products

Printed formats are currently available for delivery to:

  • United States
  • United Kingdom
  • Canada
  • Australia
  • France
  • Poland
  • Sweden

Printed shipping is not currently available outside these countries. Customers in Spain and other markets can still order the Digital File option.

Shipping charge

Free Shipping is currently active for printed products delivered to the supported countries above. The available delivery method and any applicable conditions are confirmed at checkout.

Artwork, production and delivery estimates

Personalised orders require artwork preparation before a digital file is delivered or a printed product enters production. Production and carrier times vary by product, destination, order volume and operational conditions.

Any timeframe displayed at checkout or communicated for an order is an estimate rather than a guaranteed delivery date. Weekends, public holidays, customs processing, weather and carrier disruption can affect delivery.

Tracking

Tracking information is provided for eligible printed shipments after dispatch. Tracking updates can take time to appear after a shipping label is created.

Multiple items

Items in the same order can be produced or shipped separately when they use different formats, sizes or production facilities. Separate packages can generate separate tracking updates.

Shipping address

Review the delivery address carefully before placing the order. Contact us immediately if a correction is required. Address changes might not be possible after production or fulfilment has started.

Customs, duties and taxes

Local customs fees, import duties or taxes can apply depending on the destination and checkout configuration. Charges not collected at checkout are the customer’s responsibility.

Need help?

Contact support@bambbeno.com and include the order number.

Need a next step?

Choose a portrait style or contact BAMBBENO for help.