Digital delivery, explained
Your finished portrait, delivered online.
After you approve the artwork, the final digital portrait is delivered using the contact information connected to your order—worldwide, without a physical parcel or shipping charge.
- Available worldwide
- Final delivery after approval
- No physical parcel
- No shipping charge
From photograph to final file
Delivery begins after the artwork is approved.
The digital file is the final stage of the portrait process—not an automatic file sent immediately after the order is placed.
- 01
Your photograph and instructions are reviewed
The artist works from the photograph and details supplied for the selected portrait direction.
- 02
The portrait is created
The artwork is developed around the people, pets, colours and meaningful details in the request.
- 03
You review the proof
Check names, visible details and the overall result. Approval confirms that the artwork is ready to be completed.
- 04
The final artwork is delivered online
Delivery instructions use the contact information associated with the order. Save the original file once it arrives.
The key distinction
Proof first. Final file second.
The proof is for reviewing the artwork. The final digital delivery follows approval and should be kept as the original master copy.
Know what to expect
A digital portrait is artwork, not a parcel.
Exact file details and the intended delivery format are shown on the selected portrait product. This page explains the general digital-delivery experience.
Your approved digital artwork
- The final personalized portrait approved during the review stage.
- A high-quality original file suitable for its stated digital use.
- Online delivery available worldwide.
- The freedom to arrange independent printing where permitted by the selected product and store terms.
No physical product or shipment
- No poster, frame, canvas or printed item.
- No physical packaging or tracking number.
- No shipping charge.
- No guarantee that every printer, paper or screen will reproduce colour identically.
After delivery
Keep the original file as carefully as the memory.
Most quality loss happens after delivery—through screenshots, messaging compression or repeated resaving. Preserve the original before sharing copies.
Download the original
Use the delivered file itself. Do not use a screenshot or an image copied from a preview.
Save a second copy
Keep a backup in another secure location such as cloud storage or an external drive.
Share copies, not the master
Messaging and social platforms may compress images. Retain the untouched original separately.
Keep the order details
Store the order number with the file so support can identify the artwork if assistance is needed.
Independent printing
Confirm the print setup before production.
Printing is a separate production process. Results depend on the provider, crop, dimensions, paper, ink and colour calibration.
Ask the print provider for the required size and crop before submitting the file.
Screen brightness and printer calibration can change how colour appears in print.
Matte, gloss and textured stocks can produce noticeably different finishes.
Send the original delivered file, not a compressed copy from email forwarding or messaging.
Delivery help
Can’t find the final delivery instructions?
Work through these checks in order. Delivery occurs after artwork approval, so an order confirmation alone does not mean the final file is ready.
- 1
Confirm the artwork was approved
The final file follows the proof-review stage.
- 2
Check the contact information used for the order
Delivery instructions use the details associated with that order.
- 3
Check spam, junk and filtered folders
Search for BAMBBENO and the order number.
- 4
Contact support with the order number
Include the customer name and the email used for the order so the request can be traced accurately.
Digital delivery FAQ
Before you rely on the file
For exact dimensions, file details and timing, use the information shown on the selected portrait product and your order communication.
Is digital delivery available worldwide?
Yes. Digital portraits are delivered online and are not restricted by physical shipping destinations.
Does digital delivery include a frame or printed portrait?
No. It includes the digital artwork only. Printed formats are separate physical products.
Will the final file arrive immediately after payment?
No. The portrait must first be created, reviewed and approved. Final delivery follows the approval stage.
Can I print the artwork myself?
You can arrange independent printing where permitted by the selected product and store terms. Confirm dimensions and crop with the print provider first.
Why can printed colours differ from my screen?
Screens, brightness settings, printer calibration, ink and paper all affect colour reproduction.
What should I send support if delivery is missing?
Provide the order number, customer name and the contact email used for the order. Do not send payment-card details.
Start with the artistic direction
Choose the portrait style before thinking about the file.
Oil painting, watercolor, line art and other directions all follow the same core journey: photograph, creation, proof, approval and final delivery.