Order progress
Follow your portrait from artwork to delivery.
Printed orders use the dispatch tracking link where available. Digital orders are delivered online and do not receive a parcel number.
The most reliable place
Open your customer account.
Review orders associated with your email address. After a printed order is dispatched, use the carrier link supplied in the shipping confirmation.
Order journey
What each stage means.
Tracking appears only after a printed order reaches dispatch and the carrier information becomes available.
- 01Confirmed
Order received
An order confirmation is sent to the checkout email.
- 02Artwork
Portrait preparation
The submitted photo and details are being processed.
- 03Production
Print preparation
The approved printed order moves into production.
- 04Dispatched
Carrier tracking
The dispatch email contains tracking where available.
Seguimiento de un pedido impreso
Cuando se despache un retrato impreso, utiliza el enlace de seguimiento de tu correo de confirmación de envío cuando esté disponible.
Si no has recibido una actualización de despacho esperada, contacta con order@bambbeno.com e incluye tu número de pedido y el correo electrónico usado en el pago.
Pedidos digitales
Los pedidos de Archivo digital se entregan en línea y no tienen número de seguimiento de paquete.
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